accentuated by the anesthetic effect of shock, which shuts the person down to provide protection from a shattered world. Dealing with or reaching the suffering believer, therefore, is often not easy and sometimes is not possible. At the same time and in apparent contradiction, we must also say that somewhere along the line suffering may make the sufferer available for help. Years ago Howard Stone identified the “heightened psychological accessibility of an individual in crisis.”11 Persons who suffer
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